Privacy Policy

Igen Energy (“Igen Energy,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our business.

By accessing our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Information that identifies you as an individual, such as:

• Name
• Email address
• Phone number
• Postal address
• Company or organization name
• Any information you submit through contact forms or service inquiries

1.2 Technical and Usage Data

Automatically collected information, including:

• IP address
• Browser type and version
• Device information
• Website usage data (pages visited, time spent, navigation patterns)
• Cookies and similar tracking technologies

1.3 Project or Service Information

If you inquire about renewable energy solutions, we may collect:

• Site details
• Energy consumption information
• Project specifications
• Documents you choose to upload

2. How We Use Your Information

We use your information to:

• Provide and manage our renewable energy services
• Respond to inquiries and customer support requests
• Improve our website functionality and user experience
• Send updates, newsletters, or marketing communications (you may opt out at any time)
• Conduct analytics and performance monitoring
• Comply with legal, regulatory, or contractual obligations

3. How We Share Your Information

We may share your information in the following situations:

3.1 Service Providers

We may share data with third-party vendors who help us operate our business (e.g., hosting providers, analytics tools, subcontractors for renewable energy project assessments).

3.2 Legal Requirements

We may disclose information if required to comply with applicable law, regulation, or legal process.

3.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Personalize content
• Analyze traffic
• Enhance user experience

You can modify your browser settings to reject cookies; however, some features of the site may not function properly.

5. Data Security

We use industry-standard physical, technical, and administrative safeguards to protect your information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate information
• Request deletion of your data
• Object to or restrict certain data processing
• Opt out of marketing communications
• Request a copy of your information

To exercise these rights, contact us using the information below.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect information from children.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies independently.

9. International Data Transfers

If you are accessing our website from outside the country where our servers are located, your information may be transferred across borders. We take reasonable steps to ensure adequate data protection consistent with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the website constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or would like to exercise your data rights, please contact:

Igen Energy
3^rd Floor Broadstone Mill, Broadstone Road, Reddish, SK5 7DL
Email: enquiries@igen-energy.com
Phone: 0161 507 1593